Privacy policy

At Dairy Beanz, we are committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By using our website, you agree to the practices described in this Policy. We may update this Policy from time to time, so please review it periodically.

Information We Collect

We may collect and process the following types of information:

1. Information you provide to us

  • When you make a purchase
  • When you create an account
  • When you contact us by email or other means
  • When you sign up for newsletters or complete forms

2. Information collected automatically

  • Pages you view and actions you take on our website
  • Traffic data, IP address, location data (approximate), and communication data
  • Browser type, device type, and other analytics information

3. Cookies and similar technologies

We use cookies to improve your browsing experience, analyse website performance, and help us understand how visitors use our site. Cookies do not personally identify you; they provide statistical information only.

You can adjust your browser settings to decline cookies at any time. For more information, visit AboutCookies.org.

Some advertising partners may also use cookies. We do not control third-party cookies.

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Provide customer support
  • Send you information you have requested
  • Notify you about updates, changes, or improvements
  • Offer personalised product recommendations (with your consent)
  • Improve our website, services, and customer experience

We do not sell or provide your personal information to third parties for their independent marketing purposes.

Storing Your Personal Data

By providing your information, you consent to its storage and processing. We take reasonable steps to keep your data secure.
However, transmitting information over the internet is not completely secure, and we cannot guarantee the security of data sent electronically. You send such information at your own risk.

Disclosure of Your Information

We may disclose your information only in the following situations:

  • If we sell part or all of our business
  • If required by law or legal process
  • To prevent fraud or protect our legal rights

We do not disclose your information to third parties except as described in this Policy.

Online Shopping & Account Requirements

You must be at least 18 years old to create a Dairy Beanz account or purchase through our website. By creating an account, you confirm that:

  • All information you provide is accurate and complete
  • You are responsible for all activity under your account
  • You will keep your login details secure

We reserve the right to refuse service, cancel orders, or terminate accounts if we believe your conduct violates the law or harms our business.

Subscriptions

When you start a Dairy Beanz coffee subscription:

  • The same amount will be charged for each recurring order unless you change or pause your subscription
  • Billing occurs on a per-order cycle
  • Your subscription will continue until you pause or cancel it

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: shop@dairybeanz.co.nz